At Caliluna Consulting we have over 22 years of experience in the hospitality industry, and have owned and operated several businesses. Our proven coaching techniques and philosophies have helped hotels and restaurants realize their full potential and growth opportunity. We are there to offer positive and creative recommendations on how to improve the level of customer service in your business.

Caliluna Consulting offers a unique view into your business because of our experience in the industry. We have been involved in every facet and we have found that the most important area of the hospitality industry is professional, consistent and uncompromising customer service. We can help you build a successful team to keep ahead of the pack.

Senior consultant Wendy Gillett is also a contributor for Restaurant Startup and Growth magazine. 

See Wendy here, in this SBTV interview

Caliluna also provides Customer Service Seminars to help your business be the best it can be.

See a short clip of one of our Customer Service Seminars Here

or, read some of her recent articles:

If you Don't Have Anything Nice to Say, Please Tell Us Anyway

The Value of Valuing All Your Employees

The Young and the Restless: How to Manage Unruly Kids in Your Startup

Caliluna is a member of the California Resturant Association and is an registered associate with the AlaCarte Foodservice Consulting Group